Customer Service Representative - Flexible Mid-Day Hours (Westerville)

The D.D. Reckner Co.
Job Description
Want to be able to earn extra income and still get the kids on and off the bus? Then, we might be the fit for you.

The D.D. Reckner Co. (est. 1965), a 3rd-generation, family-owned food brokerage serving the Midwest, is looking for a self-motivated, driven person to join the team in our corporate headquarters in Westerville. We are a sales agency with offices covering Ohio, Michigan, Indiana, Kentucky, WV, and Western PA. We represent 40+ brands such as Sweet Street Dessert and Daisy Brand to foodservice customers. Our products are marketed to restaurants, hotels, nursing homes, caterers, hospitals, colleges and universities, schools K-12 and more. 

Job Description: Looking for someone that can cover a few hours mid-day Monday-Friday. Hours and Times are flexible/negotiable.

As a broker CSR, you will work with our sales team and also as a middle-man between customers and manufacturers. As such responsibilities include:
• Order entry - receiving orders from customers and placing with manufacturers
• Resolving customer issues and complaints
• Managing multi-line phone system
• Supporting sales staff
• Data entry
• Light office cleaning/straightening up, filing, etc.

We're looking for:
• Customer Service experience
• Effective written and oral communication skills required
• Graphic design/marketing/social media skill a plus
• A friendly, outgoing, and pleasantly persistent personality
• A detail-oriented problem solver
• Strong typing skills
• Basic computer background, including Microsoft Office experience
• Effective time management skills are critical
• A self-starter that is motivated, capable of taking direction, and understands that the job demands a keen sense of urgency

To start, we offer:
• Competitive wages
• 90-day probationary period (may be extended at manager's discretion)
• On-the-job training
• Open-door policy
• Friendly atmosphere

Never a dull moment in the food industry! 

Please email with a resume, cover letter, and wage requirements. We look forward to hearing from you.
Contact Information